Welcoming you, dear user, and thanking you for the good choice, that you have chosen one of the best, most luxurious and comfortable apartment hotels in historic Kermanshah, informs you that it is possible to buy online without intermediaries directly through the online booking system. The hotel is provided The apartment hotel is one of the few pioneers in this sector. We are proud to have you with us. The most important hotel rules and online reservations have been collected to inform you, dear masters.
Booking rules:
The delivery time of the room is at 14:00. If the guest visits the hotel between 7:00 am and 2:00 pm, 50% of the cost for one night will be charged and check-in before 7:00 am includes a full charge.
- The evacuation of the room is at 12pm. If the guest extends the stay from 12pm to 6pm, 50% of the cost of one night will be calculated. Check-out after the announced time includes a full charge.
- The booker is required to enter the exact date of his reservation and the stay is longer than 10 nights with the approval and coordination of the hotel. It should be noted that the date change includes cancellation fees over the time period.The booker is required to enter the exact date of his reservation and the stay is longer than 10 nights with the approval and coordination of the hotel. It should be noted that the date change includes cancellation fees over the time period.
The reservation is valid only if you pay the full amount for the required number of nights and obtain a tracking ID from the site. It is emphasized that the confirmation of the guest’s reservation is subject to obtaining a tracking code from the system, this code will be announced to the guest when the deposit process is finalized and the reservation will be finalized after full payment.
- The price criterion in the system will be based on the rate displayed on the website at the time of booking and may vary at different times.
- The advertised rate according to the official approval of the Hoteliers’ Union includes the base price of the room, breakfast, 15% service charge, 9% tax and legal fees.
Free buffet breakfast in the restaurant is prepared for guests. If the guest wishes to have breakfast in the room, room service is subject to charges.
- Other expenses such as half-charge for check-in and check-out, restaurant, extended stay and… will be paid in cash (Rials, dollars and Euros) according to the rate in effect at the hotel.
- It should be noted that the acceptance of credit cards, including Visa Master and…. It is not possible.
- It is not possible to change the name for the registered reservation and the room will only be given to the person whose reservation is called.
- The minimum age to get a room is 18 years old. If the person making the booking is younger, the booking will be canceled and the fee will not be refunded.
Please note that the maximum capacity of the hotel units, including extra beds, is included in the descriptions of each of the accommodation categories. It is also not possible and includes a fine.
The cost of accommodation for children up to two years is free and from two to 12 years is calculated if the additional service is not used.
The recipient of the booking accepts all of the above regarding the hotel booking terms and conditions.
- The booker has read and is aware of the booking cancellation rules.
- If the rules on the site are not followed, the hotel will not be responsible for refunds.
- Other laws are in accordance with the Hotel Reservation Act of the Tourism and Cultural Heritage Organization and related authorities.
- Other laws are in accordance with the Hotel Reservation Act of the Tourism and Cultural Heritage Organization and related authorities.
- To the attention of those who disturb or interrupt the booking system in any way, including multiple temporary bookings or phone calls, etc., according to the e-commerce law and the police agency FATA, serious action has been taken and the judiciary is being prosecuted. It will be reported.