Cancellation must be communicated by sending a cancellation request to the same email address as when booking.
- There is no penalty for the cancellation of the room booked up to 72 hours before the guest’s arrival.
- The cancellation fee for reserved rooms is 15% 48 hours before arrival, 30% 24 hours before the guest’s arrival and 50% overnight on reserved rooms.
- Penalties for reserved rooms in case of failure to request cancellation of the reservation and failure to postpone it
Guests in the rooms are equal to one night for the number and type of rooms requested, the total cost will be credited to the guest’s account.
- The reduction of reserved rooms will also be subject to the aforementioned rules and penalties.
- If the cancellation of the reservation includes the terms of the refund, the amount of the deposit will be refunded within seven working days with the coordination of the financial unit.
Contact Number:
08338397110